_Residencial das Araras' Policies and Conditions

  1.  Reservations made with Residencial das Araras through direct contact by phone: +55 (73) 3679-1054 or Email: prerickson2@gmail.com, require a  non-refundable deposit of 50% of the total reservation amount, with the balance due upon arrival. This deposit guarantees your reservation and that your beds will be available to you during the period reserved. In case of reservation cancellation or a "No Show", the client is not entitled to a refund of this reservation deposit. All Residencial das Araras "No Show" policies  are applicable.
  2.   Reservation Changes should be communicated in advance directly to the owners. We will do our best to accommodate your needs and itinerary changes.
  3.   Residencial das Araras, reserves the right to charge your account for one night, in accordance with Hostelworld.com's "No Show" policies.
  4.   In the case of client "No Show", reserved beds will be made available to other guests.
  5.   Group Reservations: "No Show" group members' beds or unused nights are not refundable.
  6.   Use or Possession of Illegal drugs will not be tolerated and violators will be reported to the Brazilian police.
  7.   Please be considerate and respectful to others, local residents and fellow travelers alike.
  8.   Destructive Behavior and Bad Attitudes in all their various forms and manifestations, may result in expulsion from the premises with no refunds. Extreme violations will be dealt with by Local and Federal Brazilian Police Authorities.
  9.   The owners of Residencial das Araras, reserve the right to enforce, change or modify our policies and conditions at any time or as applicable to special or unique cases.
  10.   Inquiries, questions and concerns about Residencial das Araras policies and conditions may be communicated by phone: +55 (73) 3679-1054 or Email: prerickson2@gmail.com. We will do our best to address or resolve your questions or issues in a courteous and respectful way.
  11.   Residencial das Araras is committed to ensuring that all of our guests have a pleasant and memorable experience. Thank you for staying with us!

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